- #Error when upgrading to outlook 2016 how to#
- #Error when upgrading to outlook 2016 install#
- #Error when upgrading to outlook 2016 update#
White Paper: Understanding the Exchange 2010 Autodiscover Service.
#Error when upgrading to outlook 2016 how to#
Earlier versions of Outlook also used Autodiscover to enable important functionality.įor more information about how to configure Autodiscover, see the following articles: This is because Outlook uses Autodiscover to automatically configure the connection settings. Steps to Fix Microsoft Outlook 2016 has stopped working Error. More informationĪutodiscover is required during the initial connection between Outlook 2016 and Exchange Server. Corrupt or damaged Outlook profile Damaged Outlook installation Outdated Windows. To resolve this problem, your Exchange Server administrator or service provider should make sure that Autodiscover is functional and can be accessed by Outlook 2016. In Outlook 2016, the option to manually configure an Exchange account is no longer available.Īutodiscover was previously available but is no longer available. This was done by manually specifying the server settings. The previous version of Outlook was configured to connect to Exchange Server without Autodiscover. This problem may occur for one of the following reasons: Then navigate to Outlook 2016/2019: C:\Program Files (x86)\Microsoft Office\root\Office16 or Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15 (depending on your Office version). This generates an error message.Īfter you upgrade Outlook or you create a new profile, Autodiscover is required to configure an Outlook profile the first time that Outlook is started.
#Error when upgrading to outlook 2016 update#
Most affected users report that this particular issue occurs after a large Windows 10 update or after they completed the upgrading process from an older Windows version to Windows 10. Found insideFor example, my email provider changed the default port for outgoing mail.
#Error when upgrading to outlook 2016 install#
If you select Install anyway to upgrade to Office 2016, and then you start Outlook, Outlook may be unable to connect to the Exchange Server Autodiscover service because Autodiscover is not configured or is not working correctly. A lot of users are encountering problems when trying to open links (hyperlinks) from inside an Outlook Email. However, still it is not clear from various errors and crashes. The update process checks your current Outlook configuration to determine whether you are affected by some known issues. You receive the error messages that are mentioned in the Symptoms section if the Office 2016 update process determines that the Autodiscover service is inaccessible. Note that after installing the update, you may need to let Outlook download all POP3 mail one last time.
To get the update manually, go to File > Office Account > Update Options > Update Now. In Control Panel, click or double-click Mail. Outlook 2016: POP3 Problems (Fixed) This is fixed in build. Note When the ExcludeLastKnownGoodUrl value is set to 1, Outlook does not use the last known working AutoDiscover URL.
Outlook may freeze at the splash screen for several minutes before these errors messages are displayed. NoteThe x.0 place holder represents your version of Office (16.0 Office 2016, Office 365 and Office 2019, 15.0 Office 2013).
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